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Shopping and payment policy

A. How to use your shopping bag?

When you are shopping at triplefivesoul.us and add an item to your bag, it is saved in your Shopping Bag. The Shopping Bag holds products you wish to purchase while you shop. Items you place in your Shopping Bag will remain there until you purchase them, remove them or move them to your Wish List. They will remain there even after you leave our site. However, those items placed in your Shopping Bag that go out of stock before you complete your purchase will automatically be removed from your Shopping Bag.

Your Wish List allows you to save items that you’re thinking about buying. This feature saves your selections even after you leave our site, making it easy to relocate and purchase your favorite items in the future.

Items will remain in your Wish List until they are moved to your Shopping Bag or removed. Placing items in your Wish List does not guarantee availability.

B. Payment

Payment can be made securely online by Visa, MasterCard and American Express. The card being used must be yours. All card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery of your order. In the event that your card authorization and validation is declined, we reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only.

By submitting an order to us through our website you represent and warrant the payment details provided on your order are valid and correct and when your order is accepted and processed by us, payment will be made in full.

C. Sales Taxes

Applicable sales tax will be included on all orders based on shipping address. Sales tax amount is estimated until order has shipped and shipping confirmation has been sent. We do not charge sales tax on the purchase of Gift Certificates; however, items paid for with Gift Certificates will be taxed.

D. How do Promotion or Discount Codes work?

Steps for redeeming a Promotional Code:

1. Sign in to your account. If you do not have an account yet, you can create one first.
2. Choose ONE Discount Code that you have been granted
3. Type your selected code in the box provided on the Shopping Bag page.
4. Remember that Codes are case sensitive.
5. When finished typing the code, click the “Enter” button.

If your Promotional Code qualifies, your deduction will be displayed in the payment summary. Maximum one Promotional Code per order will be accepted. Promotional Codes will NOT apply when there is a web store-wide discount in effect, such as a Boxing Day Sale, or a Friends and Family Day or other similar events where discounts from displayed prices are being granted to everyone. Please note that we reserve the right to cancel orders in the event that an unauthorized promotion code is used.

The welcome discount does NOT affect the application of our return policy. Product bought at full price prior to welcome discount may still be returned for refund in accordance with the terms of our return policy. If for any reason the welcome discount is not applied on a customer’s first order, it remains available for use ONE time on any future order of the customer’s choosing.

The purchase of Gift Cards can never be discounted. However, they can be used to pay for products that are bought at a discount.

It is your responsibility to redeem Promotional Codes by following these instructions. Once an order is placed and credit card authorization is given, the company is not responsible to apply an omitted discount code for you, nor to change discount codes for you if a more attractive one was overlooked.